Guest satisfaction scores have increased by 12% this quarter, with the highest improvement in the dining experience category (+18%). Expanded breakfast options are cited as the primary driver.

Housekeeping staff has a 24% higher turnover rate and 3-day longer onboarding process compared to other departments. Implementing a buddy system during first week could reduce training time.

The "Summer Getaway" campaign generated 185% ROI, outperforming all other campaigns this year. Social media ads delivered the highest conversion rate at 4.7%, suggesting budget reallocation for Q3.